How long will my account take to setup? Print

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If you've paid for your new service using a Credit Card or PayPal, your account should only take a few minutes for us to provision and will be ready to use immediately.

On rare occasions, automatic provisioning may fail (say if you choose to host a domain name that for some reason cannot be setup automatically), and in these circumstances we will intervene and manually setup the account, which can take up to 48hrs.

If you're on a tight schedule, we recommend you call us to discuss the option that's best for you, as we can usually provision your services faster if we know you need it pushed through quickly.

Payments for services made via bank transfer will be completed within 48hrs of payment being cleared and received.

Note: It's important to remember that although you can setup your services with us immediately, they may not be accessible if you have not made the appropriate changes to DNS or nameserver records. For more information on this topic, click here.


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